Energy wasted by the Energy Saving Trust website
With the impending rise in cost of gas and electricity, I'm considering getting solar panels fitted to my house. Doing some research online in my lunch hour I came across the Energy Saving Trust website.
Once there you are offered the opportunity to complete a "Home Energy Check", so I figured I'll have a go. It is a multiple page wizard, taking you through a number of steps asking you about your house.
The first thing that irritated me was that it called me a liar when it told me that my phone number was invalid. Dear reader, my home phone number actually has only 10 digits. Now I appreciate that this is uncommon - UK phone numbers typically have 11 digits. Mine does not. It's an old BT exchange or whatever, but I get 10 digits.
So I add an extra digit at the end, just to get through the validation, even though it will make my phone number incorrect, and carry on. After another few minutes I think I was close to the end of the quiz, and I was presented with a bank wizard page, announcing:-
Here's the page:-
I don't at this time wish to complete the Home Energy Check on the phone; that is why I chose to try the online quiz.
And the net result is that I have had my energy wasted after all. This just adds to the impression of amateurish cack-handedness that the eco-friendly movement has historically enjoyed.
Once there you are offered the opportunity to complete a "Home Energy Check", so I figured I'll have a go. It is a multiple page wizard, taking you through a number of steps asking you about your house.
The first thing that irritated me was that it called me a liar when it told me that my phone number was invalid. Dear reader, my home phone number actually has only 10 digits. Now I appreciate that this is uncommon - UK phone numbers typically have 11 digits. Mine does not. It's an old BT exchange or whatever, but I get 10 digits.
So I add an extra digit at the end, just to get through the validation, even though it will make my phone number incorrect, and carry on. After another few minutes I think I was close to the end of the quiz, and I was presented with a bank wizard page, announcing:-
Sorry, a problem has occurred that has prevented us from processing your information.
If you would like to complete your Home Energy Check over the phone with an advisor or would like to send us an enquiry by email, please refer to the contact us page.
If you would like to complete your Home Energy Check over the phone with an advisor or would like to send us an enquiry by email, please refer to the contact us page.
Here's the page:-
I don't at this time wish to complete the Home Energy Check on the phone; that is why I chose to try the online quiz.
And the net result is that I have had my energy wasted after all. This just adds to the impression of amateurish cack-handedness that the eco-friendly movement has historically enjoyed.
1/8/2011 12:06 PM
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